Palo Alto Networks

Free ITILFND-2011 Exam Braindumps
ITIL 2011 Foundation Questions 31–35 (page: 8)

Updated On: 10-Feb-2026

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QUESTION: 31

Which process will perform risk analysis and review of all suppliers and contracts on a regular basis?

The service level management
The IT service continuity management
The service catalogue management
The supplier management

Answer(s): D

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QUESTION: 32

Which of the following is NOT an objective of service transition?

To ensure that a service can be operated, managed and supported
To providetraining and certification in project management
To provide quality knowledge and information about services and service assets
To plan and manage the capacity and resource requirements to manage a release

Answer(s): B

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QUESTION: 33

Which role is responsible for carrying out the activities of a process?

Process owner
Change manager
Service manager
Process practitioner

Answer(s): D

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QUESTION: 34

Which of the following are basic concepts used in access management?

Personnel, electronic, network, emergency, identity
Rights, access, identity, directory services, service/service components
Physical, personnel, network, emergency, service
Normal, temporary, emergency, personal, group

Answer(s): B

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QUESTION: 35

A process owner has been identified with an “I” in a RACI matrix. Which one of the following would be expected of them?

Be accountable for the outcome of an activity
Perform an activity
Be kept up-to-date on the progress of an activity
Manage an activity

Answer(s): C

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