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Free ITILFND-2011 Exam Braindumps (page: 9)

Page 9 of 131
PDF with 519 Questions

Which process is responsible for recording the current details, status, interfaces and dependencies of all services that are being run or being prepared to run in the live environment?

  1. Service level management
  2. Service catalogue management
  3. Demand management
  4. Service transition

Answer(s): B



What type of baseline captures the structure, contents and details of the infrastructure and represents a set of items that are related to each other?

  1. Configuration baseline
  2. Project baseline
  3. Change baseline
  4. Asset baseline

Answer(s): A



Which process will perform risk analysis and review of all suppliers and contracts on a regular basis?

  1. The service level management
  2. The IT service continuity management
  3. The service catalogue management
  4. The supplier management

Answer(s): D



Which of the following is NOT an objective of service transition?

  1. To ensure that a service can be operated, managed and supported
  2. To providetraining and certification in project management
  3. To provide quality knowledge and information about services and service assets
  4. To plan and manage the capacity and resource requirements to manage a release

Answer(s): B






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