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Project Management Professional Questions 471–475 (page: 96)

Updated On: 10-Feb-2026

During the design phase of a project, the project manager notices that the schedule performance index (SPI) is 1,8 and the cost performance index (CPI) is 0,1. In a weekly meeting with top management, the project manager reports concerns about these indicators. However, the most concerned person was the project sponsor who said that if the trend continues, they will be forced to prematurely close the project.
What should the project manager do?

  1. Monitor the project sponsor, but understand that it is normal to spend more money in the design phase of a project
  2. Stop crashing the schedule
  3. Manage the project sponsor closely and revise the project's resource management plan to improve indicators
  4. Use a resource-leveling technique

Answer(s): C



A new project manager is planning an information security project for a company that resides in different countries.
What is the first step the project manager should take to gather customer requirements?

  1. Conduct a stakeholder analysis to identify how regional policies may influence needs
  2. Request relevant stakeholders to conduct an analysis and reach consensus independently
  3. Conduct a project scope review workshop with relevant stakeholders
  4. Conduct project planning meetings in one location with relevant stakeholders

Answer(s): A



A company's project management office (PMO) has been trying to implement an adaptive approach in the project management framework and a project manager has been asked to use adaptive tools in their next project. This is not the first time the request has been made and the previous project failed when adaptive tools were implemented.
What should the project manager do?

  1. Prepare a change request and seek approval from the steering committee regarding the new project framework
  2. Conduct individual interviews with key stakeholders in order to understand all concerns, then prepare a communications management plan
  3. Bring in a third party company to develop and implement a hybrid framework for this specific project
  4. Recommend to the PMO that it is not the right time to start implementing adaptive tools in projects

Answer(s): B



To estimate the costs of a new project that is similar to a project that was implemented last year, the project manager meets with a group of experts from the previous project. The group uses a three-point estimating technique. The project manager submits the estimated budget to the project sponsor for approval. The project sponsor, who is new to the company, is concerned because the budget exceeded their expectations.
What should the project manager do?

  1. Review the organizational process assessment to determine if a contingency reserve was considered in the budget estimate
  2. Review the historical information and lessons learned from last year's project to justify the new budget estimate
  3. Change the budgeting technique to a more accurate, bottom-up cost estimation
  4. Use soft skills to convince the project sponsor to approve the new budget estimate

Answer(s): B



The project manager is having difficulty obtaining approval of the project requirements because there is disagreement among the project stakeholders. This issue is putting the project schedule at risk.
What should the project manager do first to facilitate the approval of project requirements'?

  1. Review the project charter
  2. Perform a stakeholder analysis
  3. Identify the source of the disagreement
  4. Hold a team-building event

Answer(s): C



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