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PRINCE2 PRINCE2 Foundation Exam
PRINCE2 Foundation 7 Edition (Page 8 )

Updated On: 19-Jan-2026
Page 8 of 94
PDF with 463 Questions

Which of the following statements about customer's quality expectations and acceptance criteria are true?

1. Customer's quality expectations form a specific and precise list of measurable criteria that a project product should meet in order to be acceptable to key stakeholders.

2. Acceptance criteria are often expressed in broad terms as a means to gain common understanding of general quality requirements.

  1. Only 1 is true
  2. Only 2 is true
  3. Both 1 and 2 are true
  4. Neither 1 or 2 are true

Answer(s): B

Explanation:

In PRINCE2®, customer's quality expectations (CQEs) are a high-level statement of what the customer expects from the project and are often expressed in broad terms. They are not necessarily measurable on their own but provide a sense of general quality requirements. In contrast, acceptance criteria are specific and precise; they form the list of conditions that a project product must meet to be accepted by key stakeholders. Therefore, statement 1 is false, and statement 2 correctly describes the customer's quality expectations.


Reference:

PRINCE2® 7 Foundation handbook and official documents.



Which is part of quality control?

  1. Document the project's acceptance criteria in the Project Product Description
  2. Define the quality responsibilities of those involved in the production of the products
  3. Produce quality records to show that the planned quality activities have been carried out
  4. Maintain the corporate organization's quality management system

Answer(s): C

Explanation:

Producing quality records is a key part of quality control in PRINCE2. These records provide documented evidence that quality activities have been planned and executed according to the project's quality requirements, helping to ensure transparency and accountability in the quality management process.


Reference:

PRINCE2® Foundation Training Manual; PRINCE2® 2017 Foundation handbook.



Which is part of quality control?

  1. Undertake quality reviews
  2. Write Product Descriptions
  3. Provide assurance that the project is being conducted properly
  4. Document the customer's quality expectations

Answer(s): A

Explanation:

Undertaking quality reviews is a part of quality control within the PRINCE2 methodology. Quality control involves checking products against requirements and standards through activities like reviews, tests, and evaluations to ensure they meet the expected quality levels.


Reference:

PRINCE2®

Foundation Training Manual; PRINCE2® 2017 Foundation handbook.



Which statement about the quality review technique is FALSE?

  1. It enables a check to be made on a product's fitness for purpose
  2. It defines the quality responsibilities of the project team
  3. It supports the management of future changes by providing a baseline for a product
  4. It is used to gain wider acceptance of a product by involving key interested parties

Answer(s): B

Explanation:

The statement that the quality review technique defines the quality responsibilities of the project team is false. The quality review technique in PRINCE2 primarily focuses on checking the product's fitness for purpose, involving key parties to gain wider acceptance, and providing a baseline to manage future changes, but does not specifically define the quality responsibilities of the team.


Reference:

PRINCE2® Foundation Training Manual; PRINCE2® 2017 Foundation handbook.



Identify the missing word(s) in the following sentence. During a quality review meeting [ ? ] any identified defects.

  1. a solution should be designed for
  2. an issue should be created for
  3. the agreed actions should be recorded for
  4. the chair will approve the solution to

Answer(s): C

Explanation:

During a quality review meeting in PRINCE2, it is critical that any agreed actions for identified defects are recorded. This ensures that there is clarity on what is to be done, by whom, and by when, to address these defects.


Reference:

PRINCE2® Foundation Training Manual; PRINCE2® 2017

Foundation handbook.



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