QUESTION: 85

Cloud Kicks has sales teams distributed across global regions. The direction from sales leadership is to define access to dashboards based on region. For example, users within the region have access to regional dashboards, while the leadership team has access to global dashboards.
What should the Consultant recommend to meet this requirement?

Create region-based sales groups, one leadership group, and one Dashboard folder with View access.
Create one Dashboard folder for all regions for both sales and the leadership team with View access.
Create one Dashboard folder for all regions’ sales team and one Dashboard folder for the leadership team.
Create Dashboard folders for each regional sales team and one Dashboard folder for the leadership team

Answer(s): A

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QUESTION: 86

Cloud Kicks’ sales productivity is on the decline, while its competitors are doing great. The Consultant has suggested Einstein Opportunity Insights.
Which three insights can this provide? (Choose three.)

Sentiment Analysis
Deal Prediction
Key Moments
Opportunity Representative Score
Follow-up Reminders

Answer(s): B,C,E

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QUESTION: 87

Cloud Kicks uses channel partners for selling and servicing its “Shoe of the Month” club. As the number of Leads has increased, Cloud Kicks has seen a decrease in partner satisfaction regarding the quality of Leads, and a noticeable decrease in the Lead conversion rate.
What can be done to increase partner satisfaction with the Leads being shared?

Configure Einstein Insights prior to Leads routing to the partner channel.
Utilize the Partner Lead Validator to populate a Lead score and assign to a partner channel queue.
Configure a cross-object validation rule to ensure that all fields on the Lead record are populated with data.
Utilize the Lead score on the Find Duplicate button, and then assign the Leads with a score in the high category.
Configure a custom lead score field to assess Lead quality, then assign the Leads that exceed this score to partners.

Answer(s): E

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QUESTION: 88

During the Cloud Kicks Deploy phase, end users are complaining that they have a new system to log into, and it’s holding up training.
What is the likely cause of these complaints?

Cloud Kicks did not gain buy-in during the Analyze phase and they did not build buzz during the Build and Validate phase.
Cloud Kicks did not gain buy-in during the Design phase and the solution was not designed.
A training plan was not made during the Validate phase and buzz was not generated during the Design and Validate phase.
A communication plan was not designed during the Plan phase and buzz was not generated during the Deploy phase.

Answer(s): D

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