QUESTION: 101

Cloud Kicks has a lengthy and complex sales cycle. Opportunities have twelve stages that sales reps must move a deal through, as well as indicate the probability of winning the sale. The sales manager presently uses sales stages and probability for forecasting and wants to simplify the process of reporting on projected sales for the sales team.
Which approach should a Consultant recommend to streamline forecast reporting?

Align Opportunity stages with probability and use collaborative forecasts for reporting.
Reduce the number of Opportunity stages and report on forecast category.
Align forecast categories to multiple Opportunity stages and report on forecast category.
Reduce the number of Opportunity stages and report on probability.

Answer(s): A

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QUESTION: 102

Cloud Kicks operates in multiple countries and wants to track historical exchange rates. The Consultant at Cloud Kicks has implemented dated exchange rates by using advanced currency management. How is the converted currency amount on Opportunities calculated?

Based on the exchange rate regardless of the Close Date
Based on the Opportunity stage regardless of the Close Date
Based on the historical exchange rate regardless of the Close Date
Based on the Close Date regardless of the Opportunity stage

Answer(s): D

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QUESTION: 103

Cloud Kicks is considering using person Accounts to manage customers, while using business Accounts to manage companies.
What should the Consultant advise?

Account hierarchy allows person Accounts.
Person Accounts can only be child Accounts.
Person Accounts cannot be related to Accounts in a hierarchy.
Person Accounts can be disabled from Setup.

Answer(s): C

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QUESTION: 104

When an Opportunity Stage is marked as Closed Won, Cloud Kicks wants an email to be sent to a team of Executives. This email should include details about the Opportunity along with the related Opportunity Products and the Account.

Which solution should the Consultant recommend to achieve this requirement?

Develop a custom Apex Trigger that uses custom email messaging.
Use Process Builder and HTML Email Templates.
Develop an Inbound Email Service.
Use Workflow rules and HTML Email Templates.

Answer(s): A

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QUESTION: 104