QUESTION: 89

Cloud Kicks’ high-value opportunities are becoming delayed in the approval process because sales managers’ approval requests go unnoticed for various reasons. Cloud Kicks wants to streamline the approval process and give sales managers more ways to approve Opportunities in a timely manner.
Which two strategies should the Consultant recommend to improve the approval process? (Choose two.)

Create a process builder to automatically approve high-value Opportunities.
Enable one-click approval from report results that returns high-value Opportunities.
Create a dashboard of pending approvals and add it to the Chatter feed.
Enable approvals by email for the approval process for high-value Opportunities.
Allow managers to approve or reject approval requests via the Approval Requests tab.

Answer(s): D,E

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QUESTION: 90

Cloud Kicks has a complicated sales process and is currently using 12 stages for Opportunities. Sales representatives often have difficulties deciding when to move Opportunities through the various stages.
Which solution should the Consultant recommend?

Configure a dashboard that shows Opportunities that have not moved stages for 30 days, and provide training to those Opportunity owners.
Use Path to provide guidance for key Opportunity stages.
Advise sales representatives to post on Chatter so the sales team can collaborate to move Opportunities along the pipeline quicker.
Use Process Builder to send emails to sales representatives when Opportunities reach key stages, providing detailed information on what they need to do to move the Opportunities to the next stage(s).

Answer(s): B

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QUESTION: 91

Cloud Kicks has recently migrated from Salesforce for Outlook to Lightning Sync.
While migrating, Salesforce for Outlook hasn’t been disabled for Lightning Sync users. There are some conflicting settings in both Outlook configuration and Lightning Sync configuration.
What happens as a result if there are any conflicts?

Salesforce gives preference to Lightning Sync settings.
Salesforce stops the sync and reports the errors.
Salesforce gives preference to Salesforce permission settings.
Salesforce gives preference to Salesforce for Outlook settings.

Answer(s): A

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QUESTION: 92

Cloud Kicks recently released a custom Action for Competitor Notes, that will prompt sales representatives to provide information about competitors for Opportunities. The sales representatives reported that even though the Action works well on their desktop, they cannot see the Action on their mobile app.
What is required to fix this problem?

Edit the Action to make it available for the mobile app.
Edit the Visualforce to make it available for the mobile app.
Edit the Page Layout to include a custom link to the Action.
Edit the Page Layout to include the Action.

Answer(s): B

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QUESTION: 89

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QUESTION: 92