QUESTION: 9

Northern Trail Outfitters uses a third-party application for credit ratings. An external web-based credit application has to be launched from a customer's account record in Salesforce. The application uses a credit ID on the account object.
What should be created to meet this requirement?

A workflow rule to launch the product fulfillment application and pass the credit ID
A custom button that calls an Apex trigger to launch the credit application and pass the credit ID
A custom credit ID field as an external ID on the account to launch the credit application and pass the credit ID
A formula field that uses the hyperlink function to launch the credit application and pass the credit ID

Answer(s): D

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QUESTION: 10

Universal Containers is planning to implement Salesforce Sales Cloud to support its professional services division. The Universal Containers sales team wants to easily see customer purchasing activity on account, contact, and contract detail pages.

What should a consultant recommend to meet this requirement?

Enable Salesforce Console for Sales to see customer purchasing activity.
Create a custom object related to the account, contact, and contract objects.
Enable the Orders object in Salesforce to track customer purchases.
Create a global publisher action to view all customer purchasing activity.

Answer(s): C

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QUESTION: 11

Management at Northern Trail Outfitters wants to see forecast numbers by all sales representatives and by multiple product groups.
Which two actions should a consultant recommend to meet these requirements? (Choose two.)

Build a custom forecast report showing product groups.
Implement Collaborative Forecasting with quota attainment.
Build a forecast list view by product family group.
Implement Collaborative Forecasting with product family.

Answer(s): B,D

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QUESTION: 12

A consultant needs to migrate data in Sales Cloud and is considering using Data Loader.
What are two capabilities of this migration tool? (Choose two.)

Extract organization and configuration data
Prevent importing duplicate records
Run one-time or scheduled data loads
Export field history data

Answer(s): C,D

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QUESTION: 12