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  2. Home
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  5. ADM-261

Free ADM-261 Exam Braindumps (page: 42)

Page 42 of 90
PDF with 355 Questions

After migrating from Knowledge to Lightning Knowledge, Authors are unable to create FAQ article type, but can successfully create Install Notes articles type. Support Managers have confirmed that articles of types FAQ exist in Production.

How should a consultant correct this problem

  1. Grant Authors access to the FAQ article type.
  2. Set article Org Wide Default to Public ReadWrite.
  3. Add Authors to the FaQ Data Category.
  4. Grant Authors access to the FaQ record type

Answer(s): D



Customer Support Agents are frustrated with how they interact with their current case management solution and have asked for a more streamlined way to manage and view cases.

Which solution will improve productivity and allow the Agents to quickly create and view notes, log calls, update cases, and communicate with customers?

  1. Configure the Case highlights panel
  2. Add a Visualforce page to the Caselayout
  3. Create Salesforce Classic Quick Action
  4. Configure Case Feed page layouts

Answer(s): D



Universal Containers has recently set up an email-to-case channel for customers to submit

case. However, they are having trouble tracking and relating email responses to the related Salesforce case.

What should a Consultant recommend to address this issue?

  1. Insert a reference Thread ID in the email subject template
  2. Use Omni-Channel to automatically route inbound email
  3. Assign a user to manually manage incoming email
  4. Convert to an On-Demand Email-to-Case setup

Answer(s): A



Which Search mechanism should be used to find Case Comments from within the Lightning Service Console?

  1. Comment Search Component
  2. Comments List View
  3. Global Search
  4. Search Utility Component

Answer(s): C



Page 42 of 90



Post your Comments and Discuss Salesforce ADM-261 exam with other Community members:

ProDumpper commented on November 07, 2024
The questions looks promising and well formatted. But has anyone passed this exam recently? I have heard the exam is very very hard.
Anonymous
upvote

Vin commented on November 07, 2024
Good content
Anonymous
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great resource, for the exams Ireland
Anonymous
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Jay Gomes commented on November 07, 2024
Very nice and very good questions
Anonymous
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Jay Gomes commented on November 07, 2024
Nice v nice questions
Anonymous
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Aswin commented on November 07, 2024
Good practice test
INDIA
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Elias commented on November 07, 2024
Really this material supports alot
Anonymous
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DN commented on November 06, 2024
Very helpful
UNITED STATES
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Christine commented on November 06, 2024
Good for practice
Anonymous
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Mike commented on November 06, 2024
Very good website
Anonymous
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Elias commented on November 06, 2024
The revision materials are 100% helpfull.
Anonymous
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One of the top exam dumps sites I have ever used. Very clean and decent pricing for the full version.
Singapore
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Useful question dumps. I will leave it to that.
Anonymous
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Prabhat Kumar commented on November 06, 2024
Google Google Associate Cloud Engineer
EUROPEAN UNION
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This is wild. I did not know these study guides were available online.
UNITED KINGDOM
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Mike commented on November 05, 2024
can anyone explain to me for question 77?
MALAYSIA
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Non-sus user commented on November 05, 2024
good luck y'all
MALAYSIA
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Jondré commented on November 05, 2024
I am writing soon hope this will help me pass first time.
Anonymous
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Farid commented on November 05, 2024
This exam is hard but not as bad as others have stated here. With these question you can pass on first try.
Canada
upvote

Mohammed commented on November 05, 2024
I got a 87.4% in my exam with these questions. Just keep in mind that the full version they sell in PDF format has way way more questions that covers most of the topics in this exam.
UNITED ARAB EMIRATES
upvote

Giordano commented on November 05, 2024
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Anonymous
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Luntz commented on November 05, 2024
If you want to just prepare for your exam and then clear it then this is a good source. But not for deep learning.
GERMANY
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Gutsy commented on November 05, 2024
Pretty clear and close to content of real exam.
UNITED STATES
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Nansi commented on November 05, 2024
hope for the best
Anonymous
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Amelio commented on November 04, 2024
Big win for me this week. I passed my exam and now getting ready for my second exam.
UNITED STATES
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Jeeva commented on November 04, 2024
Still preparing to attend
Anonymous
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Nikki Cruz commented on November 04, 2024
This was a life saver for me. I knew the material but these questions really helped me . Passed on my first attempt !
Anonymous
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SOUTH AFRICA
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Tech Savvy commented on November 04, 2024
Great work team!, would be good if you list 10 questions at each page,
Anonymous
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New Zealand
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Brazil
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I liked the questions
Anonymous
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Anonymous
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Thank you the website owner for making these exam questions available for free. It helped me clear my paper.
Anonymous
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