Free SD0-302 Exam Braindumps (page: 28)

Page 28 of 59

Which of the following is NOT one of the principal Service Asset and Configuration Management activities?

  1. Carrying out asset audits and verifications
  2. Identifying and recording Configuration Items at the appropriate level
  3. Identifying and defining relationship and dependencies between Configuration Items
  4. Identifying the key components in the Configuration Plan

Answer(s): D



Which process supports financial planning, contributes to IT service continuity planning and improves root cause analysis?

  1. Incident Management
  2. Problem Management
  3. Service Asset and Configuration Management
  4. Change Management

Answer(s): C



In which process would you expect to find metrics giving percentages of Incident and Problem records associated with a CI record?

  1. Problem Management
  2. Incident Management
  3. Service Asset and Configuration Management
  4. IT Service Continuity Management

Answer(s): C



On what criteria are IT risks assessed?

  1. The impact of unacceptable risks
  2. The impact of planned failures
  3. The impact on service if failure occurs
  4. The impact on service if risks are unplanned

Answer(s): C



Page 28 of 59



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Priya commented on September 25, 2023
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