QUESTION: 45

When using the Knowledge - instant Retire workflow, how does the Valid to date enact a Knowledge article?

On Valid to date, article is automatically retired
On Valid to date, retire notification is sent to the Knowledge article author
On Valid to date, retire notification is sent to the Knowledge base owner
On Valid to date, the article is archived

Answer(s): A

In the ServiceNow native platform, the service catalog can be accessed via the Self-Service > Service Catalog module. Your customer wants to make modifications to this home page, to add, remove and re-arrange the categories.
Users with what roles can make these edits? (Choose two.)

catalog_admin
sc_catalog_admin
catalog_editor
sn_catalog_homepage_write
admin

Answer(s): A,E

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QUESTION: 47

What would you use to create a New Hire Employee request which would allow you to order your workstation and company mobile?

Knowledge item
Record Producer
Catalog Item
Order Guide
Content Item

Answer(s): D

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QUESTION: 48

Which tool allows process owners to use natural language to automate approvals, tasks, notifications and other record operations with little to no code?

Workflow Mapper
Workflow Manager
Flow Designer
Flow Dashboard
Process Designer

Answer(s): C

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Free CIS-ITSM Exam Braindumps (page: 13)

QUESTION: 45

QUESTION: 46

QUESTION: 47

QUESTION: 48

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