CompTIA
Checkpoint
ISC
HP
Dell
EC-Council
EXIN
Fortinet
ITIL®
Juniper
PMI
Microsoft
VMware
Avaya
Google
Salesforce
Amazon
Palo Alto Networks
Certiport
ISC2
All Vendors
  2. Home
  3. Exams
  4. ServiceNow®
  5. CIS-ITSM

Free CIS-ITSM Exam Braindumps (page: 14)

Page 13 of 48
PDF with 205 Questions

What process is responsible for defining and managing the lifecycle of all catalog items, by producing and maintaining the services in the catalog and ensuring that a central, accurate, and consistent source of data is provided?

  1. Service portfolio management
  2. Catalog item management
  3. Service mapping
  4. Service catalog management

Answer(s): D



Your customer needs different catalogs for:

Human Resources - employee facing - for submitting requests to HR
Customer - external customer facing - for ordering company products and services

When these catalogs are created, in which table would the definition be stored?

  1. Business Services Catalog [bs_catalog]
  2. Catalog [sc_catalog]
  3. Service Portfolio Catalog [sc_portfolio]
  4. Service Offering Catalog [sn_offering]

Answer(s): B



When creating a catalog, which field specifies who can edit, update, and delete catalogs, categories, and catalog items?

  1. Manager
  2. Contributors
  3. Owner
  4. Editors

Answer(s): D



Which type of catalog item may be found in a Service Catalog?

  1. Requested Items
  2. Record Producers
  3. Categories
  4. Execution Plans

Answer(s): B






Post your Comments and Discuss ServiceNow® CIS-ITSM exam with other Community members:

CIS-ITSM Discussions & Posts