CompTIA
Checkpoint
ISC
HP
Dell
EC-Council
EXIN
Fortinet
ITIL®
Juniper
PMI
Microsoft
VMware
Avaya
Google
Salesforce
Amazon
Palo Alto Networks
Certiport
ISC2
All Vendors
  2. Home
  3. Exams
  4. ServiceNow®
  5. CSA

Free CSA Exam Braindumps (page: 2)

Page 1 of 101
PDF with 418 Questions

A Service Catalog may include which of the following components?

  1. Order Guides, Exchange Rates, Calendars
  2. Order Guides, Catalog Items, and Interceptors
  3. Catalog Items, Asset Contracts, Task Surveys
  4. Record Producers, Order Guides, and Catalog Items

Answer(s): D



Which one of the following statements applies to a set of fields when they are coalesced during an import?

  1. If a match is found using the coalesce fields, the existing record is updated with the information being imported
  2. If a match is not found using the coalesce fields, the system does not create a Transform Map
  3. If a match is found using the coalesce fields, the system creates a new record
  4. If a match is not found using the coalesce fields, the existing record is updated with the information being imported

Answer(s): A



As it relates to ServiceNow reporting, which of the following statements describes what a metric can do?

  1. A metric is a report gauge used on homepages to display real-time data
  2. A metric is a time measurement used to report the effectiveness of workflows and SLAs
  3. A metric is used to measure and evaluate the effectiveness of IT service management processes
  4. A metric is a comparative measurement used to report the effectiveness of workflows and SLAs.

Answer(s): C



The display sequence is controlled in a Service Catalog Item using which of the following?

  1. The Default Value field in the Catalog Item form
  2. The Sequence field in the Catalog Item form
  3. The Order field in the Variable form
  4. The Choice field in the Variable form

Answer(s): C






Post your Comments and Discuss ServiceNow® CSA exam with other Community members:

CSA Discussions & Posts