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Free CSA Exam Braindumps
ServiceNow Certified System Administrator Questions 17–24 (page: 4)

Updated On: 15-Jun-2026
Page 4 of 51
PDF with 517 Questions

Which one of the following statements is a recommendation from ServiceNow about Update Sets?

  1. Avoid using the Default Update set as an Update Set for moving customizations from instance to instance
  2. Before moving customizations from instance to instance with Update Sets, ensure that both instances are different versions
  3. Use the Baseline Update Set to store the contents of items after they are changed the first time
  4. Once an Update Set is closed as "Complete", change it back to "In Progress" until it is applied to another instance

Answer(s): A



Which of the following is used to initiate a flow?

  1. A Trigger
  2. Core Action
  3. A spoke
  4. An Event

Answer(s): A



For Administrators creating new Service Catalog items, what is a characteristic they should know about Service Catalog variables?

  1. Service Catalog variables can only be used in Record Producers
  2. Service Catalog variables can only be used in Order Guides
  3. Service Catalog variables cannot affect the order price
  4. Service Catalog variables are global by default

Answer(s): D



Which one of the following statements is true about Column Context Menus?

  1. It displays actions such as creating quick reports, configuring the list, and exporting data
  2. It displays actions related to filtering options, assigning tags, and search
  3. It displays actions related to viewing and filtering the entire list
  4. It displays actions such as view form, view related task, and add relationship

Answer(s): A



Which one statement correctly describes Access Control rule evaluation?

  1. Rules are evaluated using roles. The role with the most permissions evaluates the rules first
  2. If more than one rule applies to a row, the older rule is evaluated first
  3. If a row level rule and a field level rule exist, both rules must be true before an operation is allowed
  4. Rules are evaluated from the general to the specific, so a table rule must be active to continue

Answer(s): D



When using the Load Data and Transform Map process, what is the Mapping Assist used for?

  1. Mapping fields using the Import Log
  2. Mapping fields using Transform History
  3. Mapping fields using an SLA
  4. Mapping fields using a Field Map

Answer(s): D



Which one of the following statements describes the contents of the Configuration Management Database (CMDB)?

  1. The CMDB contains data about tangible and intangible business assets
  2. The CMDB contains the Business Rules that direct the intangible, configurable assets used by a company
  3. The CMDB archives all Service Management PaaS equipment metadata and usage statistics
  4. The CMDB contains ITIL process data pertaining to configuration items

Answer(s): A



In what order should filter elements be specified?

  1. Field, Operator, then Value
  2. Field, Operator, then Condition
  3. Operator, Condition, then Value
  4. Value, Operator, then Field

Answer(s): A



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