ServiceNow CSA Exam
ServiceNow Certified System Administrator (Page 7 )

Updated On: 1-Feb-2026

Tables are made up of which of the following?

  1. records
  2. lists
  3. forms.
  4. fields

Answer(s): A,D



Which one of the following statements describes a characteristic of role assignment?

  1. Roles can contain other roles, when you are assigned a role, you inherit all the roles within that role
  2. Users can click on the Personalize Role feature to try different roles
  3. A role is granted to a user by the System Administrator
  4. Each user has a role in the ServiceNow platform

Answer(s): A



What is the difference between UI Policy and UI Action?

  1. UI Action can make fields read-only, mandatory, or hidden. while UI Policy can make a save button visible for appropriate users.
  2. UI Policy can make fields read-only, mandatory, or hidden. while UI Action can make a save button visible for appropriate users.

Answer(s): B



UI Action can prompt that an Incident has been successfully submitted.

  1. True
  2. False

Answer(s): A



Data Policy can enforce mandatory data on import.

  1. True
  2. False

Answer(s): A



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