QUESTION: 129

The Cloud Kicks website Contact Us form creates Leads that need to be followed-up in a timely manner by sales representatives. The VP of Sales wants to be notified when the Lead creation date has passed 24 hours and the Lead status is still new. Sales representatives want a list of Leads to follow up.

Which two actions should the consultant take to meet the requirements? (Choose two.)

Use Process Builder to send a time-based notification email.
Create a Lead escalation rule with criteria "Lead created date NOT equal to TODAY" and "Status equals new."
Create a dynamic report for sales representatives to subscribe to.
Create a Lead list view filtered for "Lead created date NOT equal to TODAY" and "Status equals new."

Answer(s): A,C

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QUESTION: 130

A sales manager at Universal Containers wants to give a sales operations user access to the team's forecast. The sales manager is the forecast manager. The sales operations user will need to report on the forecast.

How can the sales operations user get access to the forecast data for the sales manager's team?

The sales manager can temporarily assign the sales operations user as the manager of the forecast.
The consultant can create a custom report type on the forecast and share it with the sales operations user.
The sales manager can share the forecasts page with the sales operations user.
The consultant can enable the "View All Forecasts" permission on the sales operations profile.

Answer(s): C

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QUESTION: 131

Cloud Kicks has two sales divisions: a franchise sales division and a public sales division. The sales reps for each division have their own user profiles. The franchise sales division sales reps are unable to create person Accounts, and they should only be able to set up franchise Accounts.

What should the consultant recommend to meet this requirement?

Utilize divisions to hide person Accounts from the franchise sales division's sales rep user profile.
Ensure that the "Disable Person Accounts" permission on the franchise sales division's sales rep user profile is checked.
Remove person Account record types from the franchise sales division's sales rep user profile.
Hide the person Account checkbox from the franchise sales division's sales rep user profile through field-level security.

Answer(s): C

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QUESTION: 132

The Northern Trail Outfitters sales team has reported that many of the Leads they receive are missing an email address or phone number.

Which two approaches should a consultant recommend to address this problem? (Choose two.)

Require Phone and Email fields on the Lead page layout.
Configure Assignment Rules to only assign Leads with Phone or Email.
Require Phone and Email fields on the Lead object.
Create a Validation Rule that requires either a Phone or Email.

Answer(s): A,D

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QUESTION: 129

QUESTION: 130

QUESTION: 131

QUESTION: 132