Free CRT-251 Exam Braindumps (page: 40)

Page 40 of 88

Delivery wants to get notifications when machines that fold the boxes are malfunctioning so they can communicate to subscribers when the shipment may be delayed.

What should the consultant recommend?

  1. Salesforce-to-Salesforce
  2. Workflow rules with email alerts
  3. Salesforce Connect
  4. Platform Events

Answer(s): B



Cloud Kicks' (CK) high-value Opportunities are delayed in the approval process because sales manager's approval requests go unnoticed for various reasons. CK wants to streamline the approval process and give sales managers more ways to approve Opportunities in a timely manner.

Which two strategies should the consultant recommend to improve the approval process? (Choose two.)

  1. Build an automation to approve high-value Opportunities.
  2. Enable approvals by email for the approval process for high-value Opportunities.
  3. Create a dashboard of pending approvals and add it to the Chatter feed.
  4. Allow managers to approve or reject requests via the Approval Requests tab.

Answer(s): B,D



Cloud Kicks has many customers that regularly renew their Shoe of the Month club membership. The sales representatives use an account type called Shoe of the Month club for these customers. Sales management wants to use Salesforce to automate repeat opportunities.

What should a consultant recommend to meet this requirement?

  1. Configure a Flow for renewal customers that inserts a copy of an opportunity for the sales representative when it reaches the closed/won stage.
  2. Configure a Process Builder process for renewal customers that sends a reminder task to the sales representative to create a new opportunity when it reaches the closed/won stage.
  3. Configure a workflow rule for renewal customers that inserts a copy of an opportunity for the sales representative when it reaches the closed/won stage.
  4. Develop a Lightning Component to set an opportunity revenue schedule that automatically sets up a new opportunity for renewal customers when it reaches the closed/won stage.

Answer(s): A



Cloud Kicks wants to set up Contacts and Accounts, where Contacts can be associated to multiple Accounts. Additionally, Cloud Kicks wants the ability to identify where activities are happening at the Account level.

Which two configurations will allow this setup? (Choose two.)

  1. Set up Lookup fields on the Account for each tier of relationship.
  2. Add relevant fields for Account Contact Relationship to the page layouts.
  3. Enable the roll-up to a contact's primary account.
  4. Allow users to relate a Contact to multiple Accounts in Account settings.

Answer(s): C,D



Page 40 of 88



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