QUESTION: 165

The internet is unavailable at Cloud Kicks and the sales team is unable to utilize the Salesforce mobile app feature to view, create, or update Opportunities.

Which two steps should the consultant take to resolve the issue? (Choose two.)

From the Setup menu, enable the system permission Store offline data.
From the Setup menu, go to Salesforce offline and select Enable caching in Salesforce for Android and iOS.
From the Setup menu, go to Salesforce offline and select Enable offline create, edit, and delete in Salesforce for Android and iOS.
Raise a case with Salesforce support to enable the offline version of the mobile app and update the app to use the offline capabilities.

Answer(s): B,C

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QUESTION: 166

A consultant for Cloud Kicks Sales Cloud has proposed implementing an account hierarchy.
What impact could the redesign have on the org?

The value of all opportunities in an account hierarchy are visible on the parent account.
The account hierarchy can be visualized from all levels in the structure.
The ownership of an account determines the visibility of the account hierarchy.
A user who owns an account at the bottom of the hierarchy has access to all parent accounts.

Answer(s): B

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QUESTION: 167

Sometimes, sales reps need to create contacts without accounts based on business processes.
What should the consultant take into consideration about these contacts?

Contacts without accounts need to be manually shared.
Contacts without accounts are private and only the owner and admin can view them.
Contacts without accounts need to be shared through sharing rules.
Contacts without accounts are shared through the Role Hierarchy.

Answer(s): B

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QUESTION: 168

The enterprise architect for Cloud Kicks wants to understand how objects in Sales Cloud are connected to one another.

Which two approaches should a consultant use to help the architect? (Choose two.)

Review the Object Manager tab in Setup with the customer.
Obtain an export of object data from the current system.
Explain the types of object relationships in Salesforce.
Use Schema Builder to show a visual of related objects.

Answer(s): C,D

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QUESTION: 168